Engineering teams form the backbone of many ATM service organisations as they are responsible for all maintenance and repair work.

Here are 5 additional benefits to using an ATM Engineer training course for your business:

1. Staying up to date
The ATM industry is constantly evolving and technology previously seen to be to cutting edge is frequently being replaced by newer and more advanced versions.
Training courses are the perfect way to get your engineers up to scratch with the latest developments and will help prevent problems from occurring in the field as a result of inadequate knowledge and experience.
By having more highly skilled engineers, you can ensure you have a key differentiator by offering a superior level of service over your competitors.

2.  Refresher training
Refresher training courses are designed to reaffirm existing skills and knowledge amongst your workforce to ensure your teams have the skills needed to complete work effectively.
By sending employees on periodic refresher courses, they will be able to re-learn best practices and this will ensure your company is able to consistently deliver high quality maintenance work.
Refresher courses can help to re-affirm best practices on troubleshooting, correct part removal / replacement and more advanced theory.

3.  Specialist Skills
Specialist skills are required when either a new estate is acquired and / or when current customers are looking at installing new modules or ATM models.  If training on new modules is carried out ahead of the contract it reduces start up issues with the estate.
Training should be scheduled as close to the go live date as possible in order to ensure engineers can retain as much knowledge as possible.

4.  Tailored Training
By choosing a specialist provider, training can easily be tailored to meet the needs of your engineers on a case-by-case basis.
This helps your company get the best return on investment by only providing your team with the information and support they truly require.

5.  Increased Staff Morale
Experience also tells us that formal training improves department morale as a whole.
Additional training helps employees understand they are being invested in, provides a sense of progression and increases job satisfaction.