• Common Diagnostic Steps And Methods In ATM Maintenance

    Common Diagnostic Steps And Methods In ATM Maintenance

    ATM is a complex mechatronics equipment, composed of many parts. The task of the diagnosis center is to quickly determine the cause and components of the fault, and quickly eliminate the fault so that the machine can resume normal work as soon as possible. Before starting to troubleshoot, ask the operator about the situation of the ATM some time before the failure or the moment the failure occurs, and then ask the on-site maintenance engineer what methods and measures have been taken to repair. After understanding the on-site situation, for some simple faults, experienced engineers may have analyzed the cause of the fault and can provide remote technical support and guidance to the on-site engineer, and may be able to eliminate the fault. Even if the fault cannot be eliminated remotely, you can have a preliminary analysis of the machine fault before going to the site and make corresponding preparations (such as accessories, tools, etc.). If you manually adjust the switch or disassemble the components without careful observation, the fault may become more serious. Therefore, carefully observe the indicator lights, transmission components, control boards, power cords and data cables and plugs related to the fault before you start to see if there is an obvious fault indicating the point of failure. This will help to find the cause of the failure as soon as possible. The current financial self-service equipment is highly intelligent, and its self-diagnosis ability is strong. Some fault conditions and diagnosis results will be recorded in the ATM's electronic flow or printed on the transaction log. Carefully check the ATM's electronic log and print out the ATM. From the transaction log, it is possible to obtain useful information for troubleshooting. If you cannot determine the point of failure by using the above methods to eliminate the fault, you must use the instrument to detect each part, whether the voltage is normal, whether the control board is normal, whether the components meet the standard value, and whether the data line is well connected, and use the instrument to determine The specific location of the fault. Some methods can also be used in maintenance to speed up the search for fault points and improve maintenance efficiency. 1. Touch method: For some situations where the fault location cannot be determined by observation, you can feel it by touching it with your hands. For example, touching the surface of a chip or component can sense whether the chip or component is heating (in the power-on state), so as to know which chip or component is damaged or in a critical state. Touch the vacuum nozzle of the ATM cash-out module to know whether the vacuum pump relays the electromagnetic switch or not, so as to determine whether it is normal when the cash is sucked. 2. Comparison method: If there are normal parts that are the same as the abnormal parts, the difference between the two can be compared to determine the cause of the failure. 3. Subs...
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  • The State Of ATM and Cash

    The State Of ATM and Cash

    Do I need an ATM and Is Cash still King? When Bank of America launched the first widely successful credit card in the late 1950s, rumors of the death of cash began swirling; to some, the credit card marked the first steps towards a cashless society. 60 years later, cash is still in circulation despite growing competing from credit cards and other payment forms. This begs the questions: What is the state of cash? and What does this mean for my ATM? THE STATE OF CASH In November of 2016, the Federal Reserve Bank of San Francisco released a report on preferred payment methods. The results of the report indicate that:     Cash remains the preferred method of payment With more consumers carrying credit and debit cards, the competition to be the first pulled from a wallet is increasing. The study shows that the top three preferred methods of payment are cash (32%), debit (27%), and credit (21%). Cash, down from 40% usage in 2012, is still the dominant form of payment. There are a couple factors attributed to the decline in cash usage: Consumers are making more online purchases, and new payment forms like Apple Pay, Venmo, and PayPal are growing. Online retailers like Amazon and Alibaba don’t operate off an exchange of physical cash, contributing to the rise of card payments and PayPal. Meanwhile, payments via Apply Pay are increasing, albeit at a significantly slower pace than all other forms, clocking in at 11% of all reported transactions.      Cash is the preferred payment method for small value transactions Consumers used cash in 60% of transactions totaling $10 and under. For transactions between $10 and $25, consumers preferred cash in 42% of transactions. Consumers reported this is more out of convenience than merchant preference. This means that minimum purchase requirements don’t necessarily dictate whether a consumer will swipe their card or not.     Cash dominates most merchant categories Cash was the preferred payment instrument when it came to food purchases, auto related purchases, and entertainment. In those categories, cash transactions totaled 39%, debit cards in an average of 26% of transactions. Credit cards were reportedly used in an average of 21% of transactions. WHAT DOES THIS MEAN FOR YOUR ATM? One thing ATM owners and operators want to make sure of is that their investment is a sound one: that cash doesn’t go extinct, rendering their machines useless. The findings above should quell any worries; cash has a strong foothold amongst the consumer. Because people are reluctant to charge small value transactions, having cash available accommodates your customers. However, the report also shows the rise of more conscious, connected consumer.
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  • Proper Cleaning Of The ATM Machine.

    Proper Cleaning Of The ATM Machine.

    Proper cleaning of the ATM is effective against the spread of coronaviruses.  ATMs are Touched by Many People. It is necessary to disinfect the ATMs to prevent the coronavirus from potentially spreading. To prevent the spread of the coronavirus, we need to disinfect the ATMs where people may touch. The main disinfection targets include touch screens, pin pads, function buttons, card entrance(s) and receipt exit(s). The front and rear touch screens can be damaged by alcohol, so it must be sterilized according to the manufacturer’s instructions for disinfection. Cleaning DO's 1.Do use a soft and clean towel. 2.Do first spray the disinfectant on a cleaning cloth or towel, then wipe the surface to be cleaned. 3.Do clean with a cloth or towel that is damp but not soaked. 4.Do contact experienced service personnel for cleaning the interior of ATM system electronics. Cleaning DON'Ts 1.Do NOT spray disinfectant directly on the ATM and electronics. 2.Do NOT rub with a brush. 3.Do NOT use alcohol that is more than a dilution of 70% strength. 4.Do NOT use abrasive cleaners (powders) or any disinfectants with an abrasive. 5.Do NOT use chlorine bleach on any of the metal.
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  • What Is The NCR S2 Dispenser Module?

    What Is The NCR S2 Dispenser Module?

    The S2 Media Dispense Module is available for all new SelfServ 20, 30 and 80 Series ATMs. The key benefits delivered by the new S2 Media Dispense Module are: • Higher availability • Improved serviceability • Enhanced security Designed to meet global media handling requirements, the S2 Media Dispense Module is key to providing secure and reliable access to cash for consumers at the ATM. This is vital in a global market where cash in circulation is increasing and ATM cash withdrawals continue to increase year on year to in excess of 106 billion transactions totaling almost $14 trillion USD. *Deploying NCR ATMs with S2 dispenser technology enables financial institutions to better serve their customers, through a range of operational and service improvements. *Source: Retail Banking Research - Global ATM Market and Foecasts to 2022. FEATURES • Increased note present and bunch capacity up to 60 notes – a 50% increase. • Increased cassette capacity to store up to 2,500 notes. • Simplified range of service parts – via 7 key compact field replaceable units. • Optimal note picking performance using vacuum based adaptive pick technology. • Secure and reliable carriage based transport – programmable to deliver “clean sweep” of note transport area, checking for any fraudulent trapping devices. • Anti-overfill mechanism in each cassette – unique to NCR Single note divert capability to minimize purge bin overfill and maximize efficient use of media within the dispenser. • State of Health Indicators – utilizing a traffic light interface,providing servicing with a real-time visual guide regarding the ATM module’s overall well-being at any time. • Separate purge bin compartments – simplify reconciliation and dispute resolution. • Easy cassette configuration using a new highly reliable wheel based cassette ID system, with note height guides that are easy to assemble. *Dependent on quality and thickness. Capacity may vary by country, currency, type, condition and quality of notes. **5 cassette and 10 dual dispense only available on multi-function configurations.
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  • NCR SelfServ Estoril PC Core 445-0752091

    NCR SelfServ Estoril PC Core 445-0752091

    Part number:445-0752091 Product name:Estoril PC Core Quality:new original Used in:NCR SelfServ ATMs Technical data Estoril motherboard 445-0764456/445-0764433/445-0772525, Delta 24v power supply 009-0030607, So-DIMM DDR3L (4Gbx2) RAM, DP-VGA (D-Sub) adapter System unit Dimensions:40x40x20 cm Weight:6.7 kg. Contact us Tel : +86 13671969545 Whatsapp : +86 13602220450 Email : Skype : +86 13602220450 ADDRESS:No. 3,Xinqing 5th Road,Jing'an Town,Doumen District.,Zhuhai,Guangdong,China If you are interested in our products and want to know more details,please leave a message to us,we will reply you as soon as we can.
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  • How does ATM dispense cash?

    How does ATM dispense cash?

    ATM (Automatic Teller Machine) is a banking terminal that accepts deposits and dispenses cash. ATMs are activated by inserting cash (in cases of ATM Depositing) or debit /credit card that contain the user's account number and PIN on a magnetic stripe (for cash withdrawals) In a cash withdrawal transaction, once your PIN is verified and there is sufficient balance in your account, the switch sends an instruction to the ATM to dispense the amount requested. ... The currency notes inside the ATM are stacked in boxes called 'cassettes'. Each cassette is loaded with one denomination.
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